"Transform Your Smart TV Experience with 10 Play Activation"

Revised on: Thu, 18 May, 2023 at 1:27 PM

Which gadget are you attempting to set in motion?

In the event that your television or device is not visible, it means we do not have a functional application for it, or it does not feature a login option on an existing app.

To ascertain whether your device will be supported in the future, kindly raise a ticket and furnish details of the brand and model of your television set.

You will only be able to launch your device if it is one of the following: 

Apple TV app version 6.2.0 and above Android TV app version 6.2.0 and above Telstra TV app version 5.0 Samsung TV 2018 and newerFetch TV Gen 3 and aboveFoxtel iQ3, iQ4 and iQ5 boxesLG TV with WebOS 3.0 and aboveHisense TV app version v0.50.56Xbox One Console Family, Series S and X Fire TV stickIf your device belongs to the aforementioned list, kindly observe the steps below: 

1. Commence by launching the 10 play app on your smart TV. Search for the "sign in" alternative on the left-hand menu, towards the base of the line.  

2. Upon clicking on "sign in," a fresh screen shall pop up with a code for activation. Take note of this 5-character code.


3. Then, proceed to visit the following link https://10play.com.au/activate on your portable device or laptop. 

Please verify that you have logged in to your 10-play account prior. 4. After navigating to the specified link, you will be directed to an activation page where you can launch your account by entering the exclusive 5-character code. To ease the process, please refer to the picture below for a visual tutorial.

Once your device has been successfully activated, a new screen will appear and your TV should automatically redirect you to the homepage for 10-play. Now, it's time to sit back and relax in your preferred spot as you take a well-deserved break and enjoy your favorite program.


If you receive an error message stating "The provided code is invalid," double-check to ensure that the code displayed on your TV matches the code you entered. Keep in mind that this code is only valid for 30 minutes, after which a new code will be generated automatically. If you encounter this issue, try going back on your TV remote and accessing a member-restricted video to generate a new code.


Great news! You don't need to activate your laptop or computer. All you have to do is log in with your email and password on the 10 Play app or through https://10play.com.au/, select the show you want to watch, and start viewing!

But if you are being prompted to activate your laptop or computer, please submit a ticket by clicking on this link: submit a ticket. Make sure to include a screenshot of what you see when you click "play" on a show, as well as the operating system and browser you are using. This information will be necessary for us to investigate the issue!


Did this article help you? Please let us know by clicking on this link: Send feedback. We appreciate any feedback you can provide to help us improve our service.

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