The Easiest Way to Get Your Money Back When You Cancel Your NordVPN Plan

Cancel NordVPN subscription full refund

If you cancel your subscription to NordVPN within the first thirty days of your purchase, you are eligible for a refund. This policy is similar to that of many other leading VPN providers. We put this pledge to the test, and the service provider lived up to its end of the bargain.

Readers of Comparitech can take advantage of an exclusive discount of 75% off of NordVPN, and the deal also includes a money-back guarantee.

Note: When initially signing up for NordVPN, it seems as if only the three-year deal is eligible for the 30-day money-back guarantee, as a note regarding the policy only appears under the highlighted three-year plan. If you click on any of the plans, you will see that they all include the same option (the guarantee), so you are not required to select the plan with the longer duration if you do not wish to do so.

Choose a NordVPN plan

How to terminate your NordVPN subscription and receive your money in full

To deactivate your NordVPN account, simply follow the steps outlined in this article (don't worry, you can always sign up again at a later date if you find that you need access again).

Follow these steps to terminate your NordVPN subscription and receive a complete refund:

  1. Simply enter your login information into the appropriate fields on the website.
  2. Proceed to the Account page by navigating to it.
  3. Simply cancel your subscription by clicking the icon located next to Change Plan.
  4. Begin a conversation with a representative working the live chat.
  5. Verify that you still want to cancel and put in a request for a refund.
  6. Watch your bank account for the money to be credited back to it after some time has passed.

Let's get into the nitty-gritty of this process a little bit more.

Step 1

Visit the NordVPN website. visit com and log in to your account there.

Sign in

Step 2

You can change your plan by going to the Accounts page and clicking the icon that looks like three dots next to the button that says Change Plan. Select Cancel automatic payments

Cancel automatic payments

Step 3

When you activate the button, a new window will appear on your screen. You will be questioned as to whether you truly wish to proceed with the cancellation process after this. If you click this button, your account will not be immediately terminated; rather, it will merely halt any and all recurring payments. This indicates that you will continue to have access to the service until the subsequent billing cycle.

Confirm cancellation

When you click the button labeled "Confirm Cancellation," you will be brought to the following screen:

Cancellation success

Step 4

After having the cancellation confirmed, you might have assumed that the money would be refunded to you soon. But in point of fact, that is not the situation at all You are required to submit your refund request through either live chat or an email request form.

Selecting the live chat option not only saves you time but also provides you with the possibility of communicating with a real person. The following is a guide to getting started:

  • The chat feature can be accessed by selecting the speech bubble-shaped icon located in the lower-right hand corner of the NordVPN website. A Frequently Asked Questions section dealing with the most typical inquiries will appear.
  • Proceed to the bottom of the page and click on the Chat button. Please provide the following information: your name, the email address that is associated with your NordVPN account, and a brief description of your request (for your convenience, we have included a screenshot below).
  • After you have clicked the button labeled "Start chatting," please wait for a customer service representative to enter the chat room.

Request refund

Step 5

It is only natural that customer service representatives would like to keep you as a paying customer. After all, the loss of customers is a headache for any company. On the other hand, they are extremely hospitable, and there is no sign of aggressive questioning of any kind. In point of fact, they are investigating whether or not their service is missing something and whether or not there is anything that can be done to enhance it.

Request refund

Step 6

Since you already have confirmation of your request for a refund, the only thing left for you to do is to relax and wait for your credit card company to complete the necessary steps. According to the information provided by customer support, the process should not take more than ten days of business. If you made the payment through PayPal, all you need to do is log in to your account and make sure that any recurring payments are canceled from that section as well.

Emailing your request to cancel your NordVPN subscription

As was mentioned earlier, you can also cancel your subscription by submitting a request through the website's email ticket system. To proceed with this method, repeat steps 1-3 exactly as described in the earlier part of this guide. After you have completed those steps, navigate to the email section of the NordVPN website and submit your request there.

Cancel by email

After you have clicked the Send button, the process is very simple. Within the next hour, you should get an email confirming that your subscription to NordVPN has been canceled. After that, there may be an inquiry as to why you want to cancel the subscription. After receiving confirmation that you want to proceed with the transaction, customer service will initiate the refund process.

NordVPN alternatives

When it comes to virtual private networks (VPNs), we have a high opinion of NordVPN; however, if you are considering terminating your subscription, you should look into other options. In the following paragraphs, we will discuss three viable alternatives that you might think about pursuing instead.

[[1]] ExpressVPN


There is a reason why ExpressVPN is one of the most popular virtual private network (VPN) services: This service provider offers around-the-clock customer support, is incredibly quick, and makes use of apps that are both attractive and easy to navigate. ExpressVPN provides users with access to more than 3,000 servers located in 94 different countries, allowing users to obtain an IP address from virtually any location on the globe, including North America, Asia, Europe, Australia, and South America.

ExpressVPN does not keep any logs of its users' activity, which means that your digital footprint will remain concealed. In addition to this, it employs encryption protocols that are virtually impossible to break, which ensures that any potential hackers or snoopers will be safely repelled. You can gain access to a wide variety of restricted streaming services, such as BBC iPlayer, Hulu, and others, by utilizing this service provider.

ExpressVPN is the best alternative to NordVPN due to its security, speed, and user-friendliness. ExpressVPN is the best alternative to NordVPN. You can give it a shot with a 30-day, no-questions-asked money-back guarantee.

The following is an exhaustive analysis of ExpressVPN:

[[2]] Surfshark


Surfshark is an exceptional low-cost VPN service that provides an excellent return on investment. It has over 3,200 servers located in 100 different nations, making it ideal for those who frequently travel and need access to their home media while away. In addition, Surfshark possesses all of the premium security features that a Virtual Private Network (VPN) could ever require, such as multi-hop technology that makes it even more difficult for others to identify you. Another significant advantage is that it utilizes the WireGuard VPN protocol.

One of the very few VPN services currently available, Surfshark grants users the ability to maintain an unlimited number of connections at once. You won't be required to pay for a second subscription if you use this method to protect all of your devices. Apps that are simple to operate can be found for operating systems including Android, iOS, macOS, Windows, and Linux. In addition to having reasonable prices, there is a money-back guarantee that lasts for thirty days.

SURFSHARK IS THE MOST EFFECTIVE AND COST-EFFECTIVE OPTION AVAILABLE, DESPITE ITS AFFORDABLE PRICE. It is an excellent tool for accessing content stored at home thanks to the global servers and premium security it offers. Safeguard every device with the highest possible number of simultaneous connections.

Here's our Surfshark review

[[3]] CyberGhost


CyberGhost is one more respectable alternative to consider, particularly if you are searching for an affordable package. Since it provides access to over 9,000 servers, establishing a secure and confidential internet connection is quick and easy. In addition, the speeds that are provided are very high, and the server latency and uptime are both very good.

This provider is ideal for first-time users, and it is very simple to establish a connection with them. In addition to that, it permits access to numerous streaming services like Netflix with just the click of a button. Encryption using 256-bit AES is used for all web traffic, and additional security measures such as anti-malware protection and an ad-blocker ensure that you will always be safe and secure while using the internet.

The best virtual private network (VPN) service for first-timers is CyberGhost, which makes setting up a VPN extremely simple. It has excellent speeds, and its customer service is very helpful. You have a full 45 days to try it out without risking any money.

The following is our evaluation of CyberGhost:

[[4]] PrivateVPN


PrivateVPN has a proven track record of providing users with ultra-fast and secure streaming services. Even though it has a smaller server network than ExpressVPN and CyberGhost, it still covers over 60 locations all over the world.

PrivateVPN does not record or store any information that could be used to identify customers, including IP addresses. Encryption of 256 bits and other additional security measures, such as perfect forward secrecy, are implemented to protect all traffic. In addition to this, it can provide safe access to a variety of online services such as Netflix, Hulu, ESPN, BBC iPlayer, and more.

FAST AND SECURE: PrivateVPN provides you with consistent download speeds in addition to a trustworthy product Make use of its money-back guarantee for a period of thirty days.

Read on for our analysis of PrivateVPN.

NordVPN cancellation FAQs

If you have second thoughts, you can, in fact, call off the cancellation of your reservation. The only thing left to do is carry out the process in reverse order. To keep your subscription active, you will need to go back into the account area and activate the auto-renewal feature again. That's how easy it is. If you have already asked customer support for a refund, that request will be canceled if you continue with your subscription.  

You have a full month to decide whether or not you want to use NordVPN. This gives you a sufficient amount of time to test out the service and ensure that it performs as you expect it to. After the first thirty days of your subscription, you have the option to cancel it at any time; however, you will no longer be eligible for the money-back guarantee that is offered for the first thirty days.

Yes, you can Because NordVPN is one of the best virtual private networks (VPNs) on the market, you might require it once more in the near future. You can renew your subscription by purchasing a new one through your existing NordVPN account, which you can access by logging in.  

Please follow these instructions in order to terminate your NordVPN subscription through Google Play:

  • Launch the app known as the Google Play Store.
  • Sign in with the NordVPN account that you used to make the purchase.
  • To access the menu, select the hamburger icon (it looks like three horizontal lines) in the upper left corner of the screen.
  • From the menu, select My Applications & Games.
  • Find NordVPN under the heading "Subscriptions," and then click on it.
  • Simply select the Cancel subscription option, and then select OK from the confirmation pop-up window.

From within the Apple App Store, you will find the option to terminate your NordVPN subscription. Start by going to your device's home screen and opening the App Store. Once inside, select the Featured tab located at the bottom of the screen. Select NordVPN, and then select Manage from the menu. You will then be presented with the option to cancel your subscription from that location. When you signed up for NordVPN, if you chose to have your subscription automatically renewed, this information will also be displayed here.

In all honesty, connecting with others is a breeze thanks to NordVPN's intuitive interface. You can alert the staff to any problems by writing them an email, submitting a ticket, or initiating a conversation with them through the live chat feature. To get started with NordVPN, simply click the speech bubble icon located in the lower right-hand corner of their website, and then follow the on-screen instructions.

You also have the option of going to the knowledge base by clicking the Help link that is located in the upper right hand corner of the homepage. Users can conduct a direct search for solutions to their problems from this page, or they can look through NordVPN's frequently asked questions.

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