Identification number for tax purposes

Table of contents
Australian Taxation Office logo

What to do if your tax file number (TFN) is stolen, where to look for it, and how to apply for a TFN

A tax file number: what is it?
Learn why you require a TFN and how to protect your personal information and TFN.

Request a TFN.
How to submit a TFN application, either online or on paper, depending on your situation and residency status Applying is free.

Stolen or lost TFN
How to locate your TFN if it is lost, as well as what to do if it is stolen or being used improperly

Revisit your TFN registration information
How to update your TFN information if it has changed or is incorrect, such as your name, date of birth, or bank information

Identification cards
The identification documents required to register for GST, ABN, or TFN, as well as the individuals who can certify your original documents

Learn why you require a TFN, where to get one, and how to protect your TFN and personal information.

This webpage

What is a tax file number? is also available in Easy Read.

Regarding your TFN

Your personal reference number in the tax and superannuation systems is called a tax file number (TFN).

The application for a TFN is free.

Your TFN is

  • a special number, typically 9 digits
  • a crucial component of your identity
  • Your TFN is yours forever, regardless of job or name changes, interstate or international moves, or name changes.

How to locate your TFN

You can locate your TFN here if you already have one:

  • if your myGov account is connected to the ATO, in the ATO app or your ATO online account.
  • on the notice of assessment for your income tax
  • within a few of the letters we send you
  • on your employer's payment summary or income statement
  • on the statement for your superannuation account

You can also ask your registered tax agent for your TFN if you work with them.

If you suspect that your TFN has been lost, stolen, or is being abused, get in touch with us right away.

Unless you already possess a TFN

At any age, you may submit a TFN application. However, in order to apply online with myGovID, you must be at least 15 years old and in possession of a passport.

Lacking a TFN

Even though you are not required to have a TFN, doing so will force your employer or financial institution to deduct more tax from any payments they make to you. If you lack a TFN, you:

  • cannot apply for any government grants or benefits, including JobSeeker
  • unable to file a tax return online
  • unable to obtain an Australian business number (ABN)

When will you receive your TFN?

After we receive your completed application and the necessary identification documents, you typically receive your TFN within 28 days. Depending on how you apply, we will send your TFN to the postal address or email address you provided.

Contact us if your TFN hasn't arrived after 28 days.

Keep your TFN and private information secure.

Be sure to safeguard your identity by keeping all of your personal information, including your TFN, private.

To commit identity fraud or scams, someone only needs to know your name, date of birth, address, myGov information, or TFN.

Only provide your TFN to those individuals and organizations who need it for justifiable reasons, such as:

  • when talking about your tax records with us, the Australian Taxation Office (ATO),
  • your employer when you begin employment
  • your financial institution or bank
  • other governmental entities to make a claim
  • your retirement account
  • your institution

How to submit a TFN application, either online or on paper, depending on your situation and residency status Applying is free.

Australian residents applying for TFNs with an Australian passport
How to apply for a TFN with myGovID as an Australian citizen if you are 15 years of age or older and have a passport (beta testing)

BETA logo

Our new online application procedure is currently in public beta for Australian citizens.

Residents of Australia: TFN application
How to apply for a TFN if you don't have an Australian passport if you are an Australian resident for tax purposes of any age.

Temporary foreign visitors, permanent migrants, and holders of foreign passports - TFN application
How foreign nationals who are residents of Australia and have a valid passport or visa may request a TFN

Outside of Australia residing individuals: TFN application
How non-residents with income from Australia can apply for a TFN and get their tax withheld back

Residents of Norfolk Island: TFN application
Depending on your situation, Norfolk Island residents of all ages can apply for a TFN in different ways.

Application for TFN by Aboriginal and Torres Strait Islander people
What to do if you don't have enough identity documents to apply for a TFN as an Aboriginal or Torres Strait Islander?

Canberra was given permission by the Australian government.

BETA logo

We're testing and enhancing the technology for this online tax file number (TFN) application process, which is currently available to the general public in beta.

Obtaining a TFN is cost-free. myGovIDExternal LinkUsing myGovIDExternal Link, Australian citizens with Australian passports can now apply for a TFN online. Access myGov and ATO online services as soon as you receive your TFN.

Australian citizens fall into one of two categories.

  • are Australian natives
  • possess a citizenship card

Use the Australian residents - TFN application to apply if you don't have a passport.

This webpage

  • Application eligibility online
  • Apply online using myGovID

Application eligibility online

You must: in order to apply for a TFN online with myGovID:

  • be at least 15 years old.
  • possess an Australian passport, which may be up to three years old.
  • possess at least one additional Australian identification document, such as a driver's license.

Additionally, you must create a Strong myGovID.

Apply online using myGovID

You must: in order to apply for your TFN online with myGovID:

Create a strong myGovID.

Strong identity strength and verifying your photo are two brand-new features that are currently in public beta. This indicates that we are experimenting with and developing new technology.

set up your Strong myGovIDExternal LinkFollow these instructions to create a strong myGovIDExternal Link:

  • On a smart device that is compatible, download the myGovID app from the Google Play Store or the Apple App Store.
  • enter your information, such as your
    • full name
    • born on date
    • Personal email address (if you already have a myGov account, your personal email address for myGovID must be the same)
     
  • the following Australian identity documents and your Australian passport should be verified.
    • birth registration
    • citizenship document
    • license to drive, including a learner's permit
    • Card for Medicare
     
  • Verify your photo – this is a one-time scan to ensure that you are the right person, a real person, and that the verification is being done in real time. It resembles a selfie and your passport photo, respectively.

Update your myGovID email address to match your myGov account by visiting a href="MY_REDIRECT_PREFIXhttps://www.mygovid.gov.au/need-help#updating-your-mygovid-email-address" target="_blank" rel="noreferrer noopener">Updating your myGovID email address/a>.

Request your TFN.

When you are prepared to use your myGovID to apply for your TFN:

  • go over the terms and conditions and accept them.
  • choose Apply for your TFN online.
  • Verify your myGovID; it must match the email address you provided when creating your myGov ID if you already have a myGov account.
  • You'll be prompted to connect your myGovID after you sign in or create an account with myGov.
  • finish the TFN application

Your TFN should arrive right away. A summary of your application can be downloaded or printed if your TFN is visible on the screen. This will also contain a copy of your TFN.

Your myGov account will automatically be connected to ATO online services once you submit your TFN online application. You will also receive a letter with your TFN in your MyGov inbox.

You can then access government online services like the ATO, Medicare, and Centrelink by using your myGovID to sign in to your myGov account. On the myGov sign in page, choose Continue with Digital Identity to log in with your myGovID.

If your TFN isn't visible on the screen, further processing of your application might be necessary; this can take up to 28 days. On the screen, a reference number will appear that can be used to track the status of your application.

Contact us if your TFN hasn't arrived after 28 days.

Don't submit another application unless we direct you to in order to avoid delays. We value your patience while the processing is underway.

Apply for your TFN online

ATO system maintenance may have a partial or complete negative impact on this service.

See Help and support for online services - individuals for information on known problems or errors and troubleshooting.

Rules and regulations

When requesting your TFN online, you:

  • agree to having your TFN displayed on a screen
  • won't get your TFN by mail.
  • will be given the option to print and download your TFN
  • will be connected to ATO online member services through your myGov account
  • have read and agreed to the ATO myGov terms and conditions and privacy notices.
    • Your address for electronic communications from the ATO will be your myGov Inbox. If an ATO communication cannot be sent electronically, we will send it to the postal address listed on your account with us instead.
    • The ATO may continue to send electronic communications to your myGov Inbox that you have not authorized to be sent to your Tax or BAS agent (if you have one). You can give your agent permission to receive some or all of your ATO communications electronically if you have an agent.
    • When mail is delivered to your Inbox, your myGov may let you know, and you agree to regularly check your Inbox to look for ATO communications.
    • You are aware that using your digital identity, myGov security codes, or the myGov Code Generator to verify your identity is required in order to access ATO Online services through myGov.
     
  • Give Services Australia permission to manage your MyGov account on behalf of the Commonwealth of Australia by receiving and disclosing information about you.

Choose an alternative method to apply for a TFN if you don't agree.

How to apply for a TFN if you don't have an Australian passport if you are an Australian resident for tax purposes of any age.

This webpage

Qualifications to Apply

Australian citizens of any age may apply for a TFN.

The quickest way to apply is online using myGovID, but you must be at least 15 years old and in possession of a passport to do so.

Use one of the other application options if you lack a passport or are under 15 years old.

If you are either an Australian citizen or an Australian resident for tax purposes, you are considered to be an Australian resident.

The application for a TFN is free.

Check your tax residency if you're unsure of your status.

Find out how to apply for a TFN if you don't live in Australia.

Options available

Your options for applying as an Australian citizen depend on the identification documents you can present. You can:

You can also look at our additional choices for:

Recruiting at Australia Post

participating Australia Post retail outletExternal LinkIf you can make an interview, you can apply for your TFN at a participating Australia Post retail locationExternal Link. Your TFN application can be submitted for free to Australia Post.

Applying through Australia Post requires that you:

When we receive your completed application and Australia Post has sighted all necessary documents, you should receive your TFN within 28 days.

Please do not submit another application to avoid delays. We value your patience while the processing is underway.

After 28 days, contact us if you haven't received your TFN notification letter.

Note: Submitting your application may be impacted by changes to Australia Post services brought on by COVID-19. Australia posts current COVID-19 impactsExternal LinkFor more details, see Australia's most recent COVID-19 impacts postExternal Link.

Inquire at a Services Australia location

Services AustraliaExternal LinkIf you're a customer of Services Australia, you can submit an application in person at a service center.

To apply for a TFN, you must fill out a paper form:

  • Tax file number - individual application or inquiry (NAT 1432)
  • If you don't have enough identity documents, you'll need a referee to complete the proof of identity on page 7 of the tax file number for Aboriginal and Torres Strait Islander people (NAT 1589).

order a copy of the form onlineThis link opens in a new windowYou can order a copy of the form onlineThis link opens in a new window and send your original identity documents to Services Australia.

For a list of the documents you must submit, consult the application guidelines or your proof of identity documents.

Choose To give to Centrelink as your reason for needing a TFN if you have authorized Centrelink to receive your TFN from the ATO.

We'll send your TFN to Centrelink and you once it's been processed.

Apply by mail

You will have to submit a paper application if you are unable to apply through one of the other channels offered.

ATO Publication Ordering ServiceThis link opens in a new windowThrough the ATO Publication Ordering ServiceThis link opens in a new window, you can obtain a paper copy of the form.

Send the address on the form your completed TFN application along with certified copies of your identification documents.

Your identity documents must be presented in certified copies. Sending us your original identification documents puts you at risk of not receiving them back.

How foreign nationals who are residents of Australia and have a valid passport or visa may request a TFN

This webpage

Applicants must

Individual Auto Registration (IAR) allows holders of foreign passports, immigrants who are in the country permanently, and transient guests to apply for a TFN online.

The application for a TFN is free.

You must have authorization (a valid visa) from the Department of Home Affairs in order to work in Australia.

If you satisfy all 3 requirements, you may apply for a TFN:

  1. You hold a foreign passport and are either a permanent immigrant or a transient traveler.
  2. Currently, you are in Australia.
  3. You have one of the aforementioned visas.
    • a visa for a permanent resident
    • the right to work on a visa
    • a visa for foreign students
    • a visa that allows you to remain in Australia permanently (including New Zealanders, who are given one upon arrival)

You need a current passport or other appropriate travel documents to apply for an IAR online. You cannot apply for a TFN if your visa is not currently valid.

You don't have to send us any documents.

Apply for a TFN online with the IAR.

Permanent residents and short-term visitors can register for TFNs online.

Visit Individual Auto-Registration help for more information and instructions on the application fields.

See Help and support for online services - individuals for information on known problems or errors and troubleshooting.

Taking care of your TFN application

When your online application is complete, we will mail your TFN to the Australian postal address you provided. Up to 28 days may pass for this. We value your patience while the processing is underway.

Please refrain from filing another application to avoid delays in processing your current one.

After 28 days, if you haven't received your TFN notice, get in touch with us and provide your ATO receipt ID.

To avoid identity theft and fraud, it's crucial that you keep your TFN and all of your personal information secure after receiving them.

If you currently possess a TFN

You can also finish the online application if you already have a TFN if you:

  • to find out your TFN
  • you would like a copy of your TFN notice
  • you must contact us to confirm your identity details.

Genuine visas

Valid work permits consist of:

Bridging visas are available for asylum seekers, and their ImmiCard number will be the same as their passport or other travel document number. The passport or travel document number for previous identification cards will be PLO56 or PL56.

TFN application form for residents of countries other than Australia

How to apply for a tax file number (TFN) if you live outside of Australia but earn money from Australia

This webpage

  • Qualifications to Apply
  • What you may assert
  • How to use

Qualifications to Apply

Those who earn money from an Australian source but reside outside of Australia may need to apply for a TFN.

The application for a TFN is free.

Obtain a TFN if you:

  • other than interest, dividends, or royalty payments, receive income from an Australian source, such as rental income
  • be paid by Australian business interests
  • a spouse who resides in Australia and who is requesting a family tax benefit or child care subsidy
  • are a shareholder in an Australian retirement fund that
    • You anticipate gaining advantages from
    • You want to contribute personally to
    • funds are donated on your behalf.
  • either need to apply for an Australian Business Number (ABN) or file an Australian tax return

See Moving to Australia or living abroad for more details regarding your tax obligations.

What you may assert

To request a refund of any taxes withheld from Australian bank accounts or dividends from Australian stocks, use your TFN.

If they only receive income from Australian sources, foreigners who are residents of Australia for tax purposes do not require a TFN:

  • interest
  • dividends
  • royalties are paid.

See Interest, Unfranked Dividends and Royalties for information on the amount of tax that your payer should deduct.

How to use

To apply for a TFN if you are a foreign resident for tax purposes, you must fill out a paper form.

Download and fill out the following form if you live outside of Australia: Tax File Number - Application or Enquiry.

onlineExternal LinkIf you are unable to download the form, you can order one by calling 1300 720 092 or ordering it onlineExternal Link.

Send the address on the form your completed TFN application along with certified copies of your identification documents.

Your identity documents must be presented in certified copies. Your original documents don't need to be sent to us because they might not be returned to you.

As soon as we receive your completed application and all necessary documentation, you should receive your TFN within 28 days.

Please do not submit another application to avoid delays. We value your patience while the processing is underway.

After 28 days, contact us if you haven't received your TFN notification letter.

Secure your TFN and personal information to ward off fraud and identity theft.

Depending on your situation, Norfolk Island residents of all ages can apply for a TFN in different ways.

This webpage

  • Qualifications to Apply
  • Options available

Qualifications to Apply

Residents of Norfolk Island may apply for a TFN at any age. Australian citizens who were born on Norfolk Island are Norfolk Island residents.

The application for a TFN is free.

Check your tax residency if you're unsure of your status.

a person who holds a valid foreign passport or travel document (visa), whether they are a permanent resident or just passing through.

Options available

If you are an Australian citizen, 15 years of age or older, and hold an Australian passport, Norfolk Island residents may apply online using their myGovID.

If the online application process is not working for you and you're on the:

Australia Post does not offer an online application process for residents of Norfolk Island.

Apply through the Administrator's Office

To submit a request through the Administrator's Office:

Office of the Administrator for Norfolk Island
Renovated military barracks
KINGSTON NORFOLK ISLAND 2899

Sending us your original identification documents puts you at risk of not receiving them back.

After the Office of the Administrator receives your completed application and all necessary documents, you should receive your TFN within 28 days.

Your application's postal address will receive a TFN notice from us.

We value your patience while the processing is underway. Don't submit another application to avoid delays in processing your current one.

After 28 days, if you haven't received your TFN notice, get in touch with us.

What to do if you don't have enough identity documents to apply for a TFN as an Aboriginal or Torres Strait Islander?

This webpage

  • Qualifications to Apply
  • Ways to apply by mail

Qualifications to Apply

Australian citizens of any age may apply for a TFN. The application for a TFN is free.

Utilize the online submission method by

  • If you are an Australian citizen, 15 years of age or older, and possess an Australian passport, you may use myGovID.
  • If you can attend an interview and provide your identification documents, contact Australia Post.

However, you must submit a postal application if you lack sufficient identification documents for other application procedures.

Ways to apply by mail

You can apply by mail using the paper form if you don't have enough identification documents to apply for a TFN through one of the other application processes.

Application for Aboriginal and Torres Strait Islander People (NAT 1589)) in order to obtain a copy of the form, you can:

You must request a referee to complete the proof of identity reference on page 7 of the application who has known you for at least a year.

Evidence of identity

To prove your identity, you must fill out the form's page 7 referee information. An authorized referee must be used; examples include:

  • a council president
  • community coordinator
  • a head of school
  • an ordained person
  • a doctor
  • a senior sister in nursing
  • an authorized government representative, like a
    • officer of the law
    • Services agent in Australia
    • nurse
     

Services Australia centreExternal LinkIf you are a customer of Services Australia, you may submit this form at a Services Australia centerExternal Link or by mail at the address provided on the form.

If your myGov account is connected to the ATO and you are unable to locate your tax file number (TFN), you can look it up online. If your TFN is lost, stolen, or used improperly, you must notify us right away.

This webpage

  • Locate your TFN
  • If you believe your TFN has been stolen or lost

Locate your TFN

When beginning a new job, applying for government benefits, filing a tax return, or requesting loans for higher education, you will need your TFN.

If you already have a TFN but can't remember it, you can look it up online in the ATO app or through your myGov account.

Access myGov

Your TFN can typically be found on: if you don't have a myGov account.

  • if you filed a tax return, your income tax notice of assessment.
  • letters we've sent to you, like a statement of accounts
  • an income statement or payment summary provided by your employer
  • statement for your superannuation account

You can request your TFN from a registered tax agent if you use one.

After checking these options, call us if you're still having trouble locating your TFN.

See: for more details.

  • Activate myGov and connect it to the ATO.

If you believe your TFN has been stolen or lost

Tell us right away if your TFN has been misplaced, stolen, or accessed by an unauthorized third party. Call our Client Identity Support Center at 1800 467 033 from 8:00 am to 6:00 pm, Monday through Friday, if you suspect misuse.

Our client identity support center assists people whose identities have been stolen or improperly used. They will provide you with information, counsel, and help to re-establish your identity. Additionally, they might implement security measures that keep an eye out for any odd or suspicious activity on your account.

See: for more details.

  • Identity theft
  • Assist with identity theft
  • The protection of your data

How to change your contact information or authorized contacts (your designated representatives) via phone, email, or postal service

This webpage

Information about you or authorized contacts

You can contact us to update your contact information and authorized contacts. Online is the quickest way to change your contact information or authorized contacts. You need a myGov account connected to the ATO in order to do this.

Your contact information includes:

  • residence and mailing address
  • Call-in number
  • the email address

Additionally, you have the option to designate one or more authorized contacts (nominated representatives) to communicate with us on your behalf and receive updates regarding your tax affairs.

Two categories of authorised contacts exist:

  • primary contacts who can communicate with us regarding all of your tax-related matters on your behalf
  • account contacts who can communicate with us on your behalf for particular accounts, like income tax, activity statement, or superannuation

Online changes to your contact information

You must have a myGov account connected to the ATO in order to update your contact information (address, email, and phone number) online.

To learn more, follow the steps below:

How to change your contact information on MyGov

You have the option to simultaneously update your records with other linked services if you update your contact information through myGov.

Using myGov, update your contact information with connected services:

  • myGov accountExternal Linkyour myGov account must be logged inExternal Link
  • choose My Account
  • choose Profile
  • choose Contact Information
  • select Edit next to a contact number, email address, or address.
  • Select the linked services you want to share your update with, then fill in the details.
  • To save your changes, select Update.

Tips for using ATO online services to update your contact information

Using ATO online services, update your contact information with us as follows:

  • myGov accountExternal Linkyour myGov account must be logged inExternal Link
  • Choose Australian Taxation Office from the list of Linked Services.
  • select Personal details under My profile.
  • select the arrow next to the contact information you want to update under the heading "Contact details"
  • change your contact information
  • To agree to sign this statement, check this box.
  • choose Save

Using the ATO app, how to update your contact information

Using the ATO app, update your contact information with us as follows:

Online changes to your authorized contacts

You must have a myGov account connected to the ATO in order to update your authorized contacts online.

To learn more, follow the steps below:

How to use ATO online services to update your authorized contacts

Update or add your approved contacts

Utilizing ATO online services, add or update your authorized contacts as follows:

  • myGov accountExternal Linkyour myGov account must be logged inExternal Link
  • Choose Australian Taxation Office from the list of Linked Services.
  • select Authorised contacts under My profile.

An authorized contact may be added by:

  • If you want to give someone the power to communicate with us about something, click Add next to either Primary contacts or All contacts.
    • Select Primary Contacts for all of your tax-related matters.
    • select All contacts, then choose a specific tax account (such as Income tax or Superannuation).
  • enter the authorized contact's information
  • choose the Account (if appropriate)
  • To agree to sign the statement, check the box
  • choose Save

Delete a current authorized contact

To change or eliminate an authorized contact already in place:

  • Delete or Update next to the authorized contact by selecting it.
  • enter the updated information (if any)
  • To agree to sign the statement, check the box
  • choose Save

Using the ATO app, how to update your authorized contacts

Using the ATO app, update your authorized contacts as follows:

By phone, update your contact information or authorized contacts.

Contact us to speak with a customer service representative so that we can update your contact information and authorized contacts over the phone.

When you get in touch with us, be ready with your personal tax file number (TFN). Then, using data from your tax records, we will ask you a series of questions to confirm your identity.

By mail, update your contact information or authorized contacts.

Download and fill out the Change of details for individuals form to change your contact information or add a new authorized contact.

Send the completed form by mail to the address provided.

After we receive the form, it may take up to 28 days for us to update your records.

How to change your name and title via phone, mail, or the internet You might need a form of identification.

This webpage

Name and job title

With us, you can change your name and title. Online is the quickest way to change your name or title. You need a myGov account connected to the ATO in order to do this.

An Australian identity document must be verified in order to change your name. You must send a postal update to change your name if you lack an Australian identity document.

You don't have to provide identification to use a name we already have on file or to update only your title.

Online name or title changes

You must have a myGov account connected to the ATO in order to change your name or title online.

You will also need one of the following forms of identification to update to a new name:

  • Australian birth certificate in its entirety (not an extract).
  • Australia's marriage license
  • Australian certificate of name change

To learn more, follow the steps below:

ATO online services: How to change your name

Changing your name online through ATO services:

  • myGov accountExternal Linkyour myGov account must be logged inExternal Link
  • Choose Australian Taxation Office from the list of Linked Services.
  • select Personal details under My profile.
  • choose either
    • Name and title revisions
    • Simply changing your title by updating the title
     
  • You might be given the option to choose your previous name; if you do, you won't need to provide identification for verification.
  • Choose the identity document you'll be using to prove your name change in order to update to a new name.
  • Select Next after checking the box to allow the issuing agency to verify your identity document.
  • To verify your identity document, choose the document's state or territory of issue and fill out the fields.

How to use the ATO app to change your name online

Using the ATO app, change your name as follows:

By phone, change your name or title.

Contact us to speak with a customer service representative so that we can change your name or title over the phone.

You require one of the following forms of identification in order to change your name:

  • Australian birth certificate in its entirety (not an extract).
  • Australia's marriage license
  • Australian certificate of name change

We'll verify the details of your document with the organization that issued it. You'll have other choices if we can't make the changes over the phone.

Refresh your name by posting

You can download and complete the Change of details for individuals form to change your name and title.

You require one of the identity documents listed below:

  • Australian birth certificate in its entirety (not an extract).
  • Australia's marriage license
  • Australian certificate of name change
  • national identification card with a photo
  • outsider's passport
  • birth certificate issued abroad
  • international marriage license
  • Government identification from abroad
  • foreign driver's license (the address on the document must correspond to the address on our systems)

Post the completed form to the address on the form along with a certified copy of your original identification document. Avoid sending original identity documents because you might not get them back.

Depending on whether you require: certified copies of your documents, there are various options available to you.

After we receive the form, it may take up to 28 days for us to update your records.

How to change the date of birth on your record online, over the phone, or by mail A valid identity document is required.

This webpage

Record of your birthdate

Online is the quickest way to change your birthdate. You need a myGov account connected to the ATO in order to do this.

To change your birthdate, you must verify at least one identity document.

What identification document you can use determines how you do this.

You can find more information about the personal data we collect from you in our updated privacy notice.

Change your birthdate online

You must have a myGov account connected to the ATO in order to change your birthdate online.

You also require one of the identification documents listed below:

  • Australian birth certificate in its entirety, not an extract.
  • British passport
  • Certificate of Australian Citizenship
  • Canadian visa
  • Driver's license or learner's permit for Australia

The organization that issued the document will verify the information you provide regarding the document.

To learn more, follow the steps below:

How to change your birthdate with ATO online services

Using ATO online services, update your date of birth as follows:

  • myGov accountExternal Linkyour myGov account must be logged inExternal Link
  • Choose Australian Taxation Office from the list of Linked Services.
  • select Personal details under My profile.
  • choose Update Birth Date
  • Choose the identity document that will be used to confirm your birthdate.
  • Select Next after checking the box to allow the issuing agency to verify your identity document.
  • complete the fields necessary for your identity document verification, then click Verify.

How to change your birthdate on the ATO app

Update your birthdate using Australia Post.

At an Australia Post location that accepts corrections, you can change your birthdate. Australia Post office locatorThis link opens in a new windowVisit the Australia Post office locatorThis link opens in a new window to find a participating store near you.

You require one of the identity documents listed below:

  • Australian birth certificate in its entirety, not an extract.
  • British passport
  • Certificate of Australian Citizenship
  • birth certificate issued abroad
  • outsider's passport

To change your birthdate on the Australia Post system:

  1. online formThis link opens in a new windowFill out the online form. (This link will open a new window.)
  2. To bring with you to your Australia Post interview, print the summary.
  3. Within thirty days of submitting your online form, show up for an interview at a participating Australia Post location. Bring your printed summary and identification documentation with you to the interview.

To attend an interview at a participating Australia Post retail location, you might need to make an appointment.

Change your birthdate by phone

If necessary, we can change your birthdate over the phone. Get in touch with us to speak with a customer service agent.

You must possess one of the identity documents listed below:

  • Australian birth certificate in its entirety (not an extract).
  • British passport
  • Australian citizenship document or a copy of the Citizenship by Descent Register
  • Driver's license or learner's permit for Australia

We'll verify the details of your document with the organization that issued it. You'll have other choices if we can't make the changes over the phone.

Post an update to your birthdate.

You can download and complete the form Update Date of Birth to change your birthdate.

You require one of the identity documents listed below:

  • Australian birth certificate in its entirety (not an extract).
  • British passport
  • Certificate of Australian Citizenship
  • birth certificate issued abroad
  • outsider's passport

Post the completed form to the address on the form along with a certified copy of your original document. Posting original documents could result in them not being returned to you.

Depending on whether you require: certified copies of your documents, there are various options available to you.

After we receive the form, it may take up to 28 days for us to update your records.

By submitting a certified copy of specific documents, you can request that we change your gender (sex) information. You can change your gender information by:

You will need to submit a certified copy of one of the following documents in order to change your gender information:

  • a valid passport or other travel document issued by the Australian Government with your preferred gender (sex) listed
  • a birth certificate from a state or territory that indicates your preferred gender (sex)
  • a statement acknowledging a change in gender (sex) from a state or territory's Registrar of Births, Deaths, and Marriages
  • a declaration stating your preferred gender (sex) from a licensed psychologist or licensed medical professional

If you quote a statement from a licensed physician or licensed psychologist, it must contain the following information:

  • the letterhead of the psychiatrist or psychologist, which includes their full name and contact information.
  • a statement from the doctor or psychologist confirming that they have examined you or treated you
  • your full name, along with the gender (or sexual orientation) you select
  • the signature of the psychologist or medical professional
  • the medical or psychological practitioner's registration number from the Medical Board of Australia, the Psychology Board of Australia, or a comparable international body.

Additionally, you have the choice to indicate in your ATO record that your gender (sex) is indeterminate.

We can still assist by removing the courtesy title from your record, such as Mr., Mrs., Ms., or Miss, if you are unable to provide the required documentation to update your gender (sex) information.

Via phone

If we mistakenly recorded your gender (or sexual orientation) from an identity document you provided at registration, we cannot change it over the phone.

Without any proof, we can change or remove your title:

  • Call between 8 and 13 28 61 in Australia. 00am–6 00pm, Monday through Friday
  • Dial 61 2 6216 1111 from outside of Australia between 8 and 00am–5 Ask to be transferred to "Personal tax enquiries" at 2:00 p.m. AEST.

Via post

To change your gender information by mail, send us a letter with the information listed below:

  • whose name and address we have on file for them
  • your title and new name
  • a request that your gender (sex) information be updated
  • a signature
  • your supplemental file, as mentioned above

Send a certified copy of the original document to us. Don't change it or add anything to it. Don't send original documents since we might not be able to return them.

Send us your letter and any necessary documents at:

Office of Taxation in Australia


VIC 3039 MOONEE PONDS
AUSTRALIA

After we receive the letter, we will update your records within 28 days.

See also:

How to change your bank's information online or over the phone

This webpage

Details about your financial institution

Refunds can only be made to Australian banks. Online is the quickest way to change your financial institution's information. You need a myGov account connected to the ATO in order to do this.

The holder of the account must be:

  • you individually or jointly, using your legal or business name
  • your licensed tax or BAS representative
  • a lawyer serving in the capacity of your trustee or executor

We need the following information when providing your account details:

  • The six-digit bank state branch (BSB) number is used.
  • Account number: a number with a maximum of 9 digits.
  • the account name

Online changes to financial institution information

You need a myGov account connected to the ATO in order to update your financial institution online.

Avoid using hyphens or spaces in the BSB or account number when updating your financial institution's information online.

Include spaces between words and initials where necessary when entering the account name, such as JQ Citizen. If the account name contains more than 32 characters, only enter the first 32. Leave out the account type, such as check, savings, or offset mortgage

To learn more, follow the steps below:

Using ATO online services, how to update your financial institution information

Using ATO online services, update your financial institution information as follows:

  • myGov accountExternal Linkyour myGov account must be logged inExternal Link
  • Choose Australian Taxation Office from the list of Linked Services.
  • choose Financial institution details under My profile.
  • In the box to the right of your account details, click Update, Add, or Delete.
  • put in the account number, BSB, and name.
  • To agree to sign the statement, check the box
  • choose Save

How to use the ATO app to update your financial institution information

Using the ATO app, update your financial institution information as follows:

By phone, update your financial institution information.

Updates to your financial institution's information can be made over the phone by you or a designated representative; call us to do so.

When you contact us, be prepared with your personal tax file number (TFN) or Australian business number (ABN). Then, using data from your tax records, we will ask you a series of questions to confirm your identity.

What certified identity documents are required when applying for a TFN, ABN, or GST as a resident of Australia

This webpage

Obtaining certificates for documents

To support your applications, certified copies of your identity documents are required. The copies must be certified by an authorized certifier as an exact copy of the original document.

How to certify a document

  1. photocopy it, making sure the text and images are legible.
  2. bring the original and copy to one of the recognized certifiers on the following list.

These certified copies may be mailed. Sending us your original documents could put us in a position where we can't return them.

If you change or correct a document, even if you initial the changes, we cannot accept it.

Recognized certifiers

Copies of your original identification documents may be certified as true and accurate by the people listed below:

  • Barrister
  • Solicitor
  • Medical Board of AustraliaExternal LinkThe Medical Board of Australia's general or specialist registration holders in the field of medicine (excluding pharmacists)
  • Judge
  • Lawyer of the peace
  • Minister of religion, who is authorized to perform weddings
  • Officer of the law
  • A credit union, bank, or building society officer with at least five years of experience
  • Sheriff's deputy
  • Queensland's Commissioner of Declarations

Documents should never be witnessed by an approver certifier if

  • It might lead to an actual or apparent conflict of interest.
  • The documents relate to issues in which they either actually or ostensibly have a personal or financial interest.

No document may be certified by a tax agent. This is due to the fact that we can't be sure the agent does not have a conflict of interest or have a business relationship with the entity while handling their tax affairs.

Information you require from a recognized certifier

An authorized certifier must attest to the truth and accuracy of each copy of an original document by:

  • seeing the front and back copies in addition to the original document in person.
  • I have sighted the original document and certify that this is a true and accurate copy of the original document sighted by stamping (if available), signing, and annotating the copy of the document.
  • supplying the information below
    • full name
    • Call-in number
    • qualification
    • Number of registration, if applicable
    • the certification date

If the applicant gives you an original document that has more than one page, you, the certifier, are required to:

  • initial or sign your name at the bottom of each page (front and back) of the copy.
  • If the pages are not already numbered, number each page.

When the documents you send us don't meet our certification requirements, processing times are delayed.

Documents written in languages besides English

If the language of your identity documents is not English, you must:

  • fax a certified copy of the original document to us.
  • arrange for the English translation of your documents

An authorized translation service must perform all translations. Additionally, the service must certify the translation as a true copy.

Additionally, the translation ought to bear an official stamp or something comparable that attests to the certifier's legitimacy.

NAATIExternal LinkSearch the online directory at the National Accreditation Authority for Translators and Interpreters Ltd (NAATIExternal Link) website to find a certified translator if you are having the translation done in Australia.

Submitting your attestation documents

Send the address provided on the registration application form your certified copies of your identification documents.

What certified identity documents are required when registering for GST as a non-resident or applying for a TFN or ABN?

This webpage

Obtaining certificates for documents

To support your applications, you must obtain copies of your identification documents.

The original document's copies must be certified by a recognized certifier as being true and accurate copies.

The documents must also satisfy the requirements for translation and certification.

If you submit a written request for another reason, you might also be required to present identification documents. See Proof of identity - for individuals and businesses resident outside Australia for details on the kinds and quantities of identity documents you require.

Unless you specifically request it when you lodge, we might not return certified copies of documents that you post to us. Include your return address and a note requesting that we send the items back to you.

Who is able to certify documents?

Outside of Australia, the following individuals are permitted to certify your identity documents:

  • the public notary
  • personnel at your local Australian
    • embassy
    • elevated commission
    • consulate, including those run by honorary consuls for Austrade.
     

An authorized certifier must attest to the truth and accuracy of each copy of an original document by:

  • seeing the front and back copies in addition to the original document in person.
  • I have sighted the original document and certify that this is a true and accurate copy of the original document sighted by stamping (if available), signing, and annotating the copy of the document.
  • supplying the information below
    • full name
    • Call-in number
    • qualification
    • Number of registration, if applicable
    • the certification date
     

If the applicant gives you an original document with more than one page, you, the certifier, are required to:

  • initial or sign your name at the bottom of each page (front and back) of the copy.
  • If the pages are not already numbered, number each page.

When the documents you send us don't meet our certification requirements, processing times are delayed.

dfat.gov.auExternal LinkVisit dfat.gov.auExternal Link for a list of Australian embassies, high commissions, and consulates by nation.

Documents with an apostille

certify a copy of your documents by way of an apostilleExternal LinkYou can request that the competent authority in your country apostille a copy of your documents if your nation is a signatory to the Hague Apostille ConventionExternal Link.

A competent authority may certify a document with an apostille, which is a type of certification determined by the state where it was issued.

Paper and electronic documents with apostille certification are both acceptable to us.

Documents written in languages besides English

If the language of your identity documents is not English, you must:

  • fax a certified copy of the original document to us.
  • arrange for the English translation of your documents

An authorized translation service must perform all translations. Additionally, the service must certify the translation as a true copy.

The translation must also bear an official stamp or other similar indication of the certifier's legitimacy.

Services for authorized translation

When submitting the translation,

  • NAATIExternal LinkFind a certified translator in Australia by visiting the National Accreditation Authority for Translators and Interpreters Ltd (NAATIExternal Link) website.
  • Find a certified translator in your country by contacting the Australian embassy, high commission, or consulate nearest you.

dfat.gov.auExternal LinkVisit dfat.gov.auExternal Link for a list of these offices organized by nation.

Submitting your attestation documents

Your certified identification documents, or copies with an apostille, should be sent to the address on the application form. Alternately, for your registration type, use the address below.

Attach the certified documents to the TFN application and mail it to the following address for individual applications:

Office of Taxation in Australia
PO Box 9942
VIC 3039 MOONEE PONDS
AUSTRALIA

coversheetExternal LinkFor ABN applications, you must External Link attach a coversheet to both:

  • the reference number for your non-resident ABR application
  • the official records

The following address after that:

Office of Taxation in Australia
Team for Non-Resident Registrations
PO Box 3373
ALBURY NSW 2640
AUSTRALIA

After submitting your ABN application, send your supporting documents for proof of identity as soon as you can to give the application enough time to be processed.

Your application will be denied if we don't receive and process your supporting documents in 43 days.

You can email us any electronic copies of documents with an electronic apostille to: for ABN applications.

This box is only for e-apostille requests.

Call us at 61 2 6216 1111, Monday through Friday, between 8:00 am and 5:00 pm if you are calling from outside of Australia.

You must submit certified and translated proof of identity documents (POI) with your request for a tax file number if you reside outside of Australia.

Whether you are: will determine what supporting documentation we require from you.

  • one particular
  • a foreign business
  • a collaboration
  • a trust
  • different organization
  • an only a GST or withholder payer

This webpage

Why do we verify your identity?

To issue a TFN, we must ascertain the identity of an entity and any associated parties.

We may check the specifics of an application for a foreign business with the appropriate authority in your nation.

We may accept alternative credentials if an entity or its partners are unable to provide the identity documents we require.

We may not require additional identity documentation from you in cases where you provide POI documents in support of another registration.

However, additional POI documents are required for ABN registration.

Your original POI documents are accepted in certified copies. Documents must have a written translation included on copies made in languages other than English. Unless you specifically request it, we might not return certified copies of documents.

Individuals' POI

Individuals who are not Australian residents for tax purposes must provide us with two current POI documents.

A primary document from the following list must be one of these documents.

Primary sources

Primary records consist of:

  • Birth certificate issued abroad
  • Foreign identity card
  • A birth certificate from Australia
  • British passport

Supplementary materials

Additional documents comprise:

  • National identification card with a photo
  • Government identification from abroad
  • Foreign marriage certificate - you cannot use this document as a secondary one if you use it to confirm your name change.
  • Foreign driver's license: The home address you provide on your application must match the address on the license.

If your name has changed, you must also provide us with another document proving the change. A marriage certificate, a deed poll, or a certificate of name change are a few examples.

You must provide us with a document demonstrating your preferred gender if your identity documents don't do so. For instance, a revised birth certificate or a statement from a licensed physician

We don't require POI documents for an individual associate if you include their TFN on the TFN application. Although it is not required by law, it will speed up and simplify the processing of your application if you provide us with your TFN.

POI for a non-person or person

If you are a: different POI requirements apply.

  • foreign business
  • partnership
  • any other organization or trust
  • an organization that needs a TFN to register as a GST-only or withholding payer-only

Companies

The Australian Registered Body Number (ARBN) of a foreign company must be provided in order for us to determine its identity.

We need a certificate of registration or incorporation (or an equivalent document) from the appropriate authority if the company does not already have an ARBN.

A signed statement to that effect is acceptable in lieu of a certificate of registration or incorporation if you are unable to provide one. The declaration must be signed by two or more of the company's directors.

The following information is required for:

We don't require POI documents for an associate of the company who has a TFN if you mention it on the TFN application. There is no legal requirement that an associate provide us with their TFN. The processing of your application will be sped up and made simpler by providing the TFN.

Partnerships

We require POI documents for at least one partner (in accordance with the entity type of the partner) in order to verify the identity of a foreign partnership.

For instance, the same POI documents would be required of a partnership of three companies as they would of a company.

Original POI documents and certified copies are both accepted. Documents translated into writing must be included with copies made in languages other than English. Unless you specifically request it, we might not return certified copies of documents.

We don't require POI documents for an associate of the company who has a TFN if you mention it on the TFN application. There is no legal requirement that an associate provide us with their TFN. The processing of your application will be sped up and made simpler by providing the TFN.

Trusts

You require POI documents for each trustee (in accordance with the entity type of each trustee) to prove the identity of a foreign trust.

An individual trustee, for instance, would have to provide us with the same POI documents as an individual.

We don't require POI documents for an associate of the company if you include their TFN on the TFN application. An associate is not required by law to provide their TFN. The processing of your application will be sped up and made simpler by providing the TFN.

Various organizations

The Australian Registered Body Number (ARBN) of a foreign organization should be provided to us in order to verify its identity.

If the company doesn't have an ARBN, you must provide us with:

We don't need POI documents for an associate of the company if you list their TFN on the TFN application. An associate is not required by law to provide their TFN. The processing of your application will be sped up and made simpler by providing the TFN.

Registrations with just the payer number are withheld

We require the following information to verify an entity's identity for registration using only a withholding payer number (WPN):

  • evidence that the entity has registered with an equivalent corporate, market, and/or financial regulator in its country of origin.
  • a letter confirming the entity's existence in their records and that it is engaged in business, issued by a revenue authority under a similar taxing system.

The directors, public officers, and associates of the entity may be identified without the use of POI documents.

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