How to Unlock an Optus Phone in 2023: Free and Paid Options

Having a mobile phone from Optus can provide a lot of benefits and conveniences. The only issue is that these phones, once opened, can only connect to the Optus network and cannot connect to any other network. Unlocking them in some way is a smart move to make if you want to get the most out of your phone.

You are in luck because there are a few different ways to unlock an Optus phone, none of which should cost you a significant amount of time or money.

Learn How to Unlock Your Optus Phone for Free (Up to 14 Days), Whether You Have a Prepaid or Postpaid Account.

How then can one unlock an Optus phone without incurring any costs? The following is a summary:

  1. Find out what the IMEI number is. It is a 15-digit number that enables Optus to track or locate specific phones that have been misplaced.
  2. Fill out the unlocking form on the online platform.
  3. Optus may charge a nominal fee, but the amount of the fee is dependent on the type of device or plan.

Let us find out the specifics, shall we?

Get an Unlock Code for Your Android Device from Optus Network for Free.

Step 1 Discover the IMEI Number of Your Device

  • Simply dial *#06# to obtain your unique IMEI number.
  • In the event that the battery can be removed from your phone, Behind the battery on those particular models is where you'll find the IMEI number.

dial to find imei

Step 2 Send Us Your Information

The next thing you need to do is finish filling out the unlock form. Kindly provide the following information:

  • IMEI number
  • Your Optus mobile number
  • The store or marketplace from which you purchased your device.
  • Your title
  • Your first and last name, respectively
  • Your number of choice for contact.

After you have provided them with the aforementioned information, proceed by clicking the Next button.

Step 3 Proceed with Your Payment

Optus will check to see if your device is eligible to be unlocked after you have submitted the necessary information. If the answer is yes, then depending on the type of plan and device, they might charge a small fee.

Find the specifics of the fees in the following section.

After receiving payment, Optus will begin the process of unlocking your phone, which can take up to 14 business days to complete.

Step 4 Simply enter the unlock code provided by Optus.

The unlock code for your phone will be generated by Optus at long last. You will need to use the unlock code to unlock your Optus phone once you have received it. Here is how it works:

  • Bring your Optus SIM card to the table.
  • After that, insert a different SIM card (one that is from a different carrier), and your phone will ask for the unlock code.
  • To unlock your device, enter the unlock code you received from Optus.
  • Tap the Unlock button. Your Optus phone can now be used with any network.

samsung network unlock code successful

How to Get Your iPhone Unlocked from Optus

iPhones that are purchased through Optus typically already come unlocked, regardless of the type of payment plan selected by the customer (prepaid or postpaid). Nevertheless, any Optus iPhones sold prior to September 11, 2013, will require unlocking, which can be done for no additional cost on your end.

To reiterate, if you own an iPhone with iOS 7 or later or an iPhone 4 or later model, there is no need to take any additional steps because the device is already unlocked. If you have not yet updated your phone to iOS 7, all you need to do to unlock it for no additional cost is simply update the phone.

You have nothing to worry about if you have an iPhone 3 or an older model. To get the phone ready for unlocking, you will need to use iTunes to perform a factory reset on it. Please be aware that restoring your iPhone through iTunes will completely erase it, so make sure you have a backup of all of your data before continuing.

backup iphone to itunes

What is the Cost to Unlock an Optus Device?

There are times when you will be required to pay a fee in order to unlock your phone. This may be the case if you have not yet upgraded your iOS or if you have not yet refilled your plan an adequate number of times.

If you fill out a form to assist in unlocking your phone, you will also be required to pay a small fee.

Prepaid Optus Phone

  • Optus will unlock your phone for free if you have already spent or more on recharging your phone's prepaid plan. This requirement must be met before your phone can be unlocked.
  • In the event that you do not, you will be required to pay a fee of (for a plan that has been active for fewer than six months) or $25 (for a plan that has been active for more than six months).

Tablets and other forms of mobile broadband, on the other hand, present a somewhat different scenario.

Prepaid Optus Tablet

  • If you have been activating your device for a period of twelve months or longer, you are eligible to unlock it at no additional cost.
  • If it has been less than that amount of time, you will not be able to unlock the Optus device until you have spent a cumulative total of $100 or more on the plan in the form of recharges.

This sum will not take into account any bonuses or freebies that were included in the starter kit that you purchased.

Postpaid Phone

In general, if you buy a device that comes with a postpaid plan, you won't have to pay extra to unlock it. This applies to both new and used devices.

Unlock Your Optus Phone for a Fee (Within the Next 6 Hours)

There are situations in which you might require the assistance of an Optus network unlocking service in order to get the job done. There is an associated cost, but it could be less than what Optus demanded.

directunlocks phone unlock

Phones can be unlocked through Direct Unlocks, an online business that is directly connected to Optus. This indicates that they are able to identify the brand and model of your phone based on its IMEI number. Their services are both legitimate and efficient, and this is made possible by their direct connection to Optus.

To get started, all you need is the IMEI number of your phone. The best part is that everything can be done from the comfort of your own home, online, with unlocking services that take only six hours—there is no need to send your phone in or leave it with someone else.

Optus Unlocking Instructions for Phones

I'm going to demonstrate how to unlock your Optus phone so that it can be used with a Telstra SIM card by utilizing DirectUnlocks:

Step 1 Proceed to the Optus Phone Unlock page on

Step 2 Input your IMEI number, which can be found by dialing *#06# on your keypad.

Step 3 To continue, please click the unlock button.

order unlock optus directunlocks

Step 4 Finally, make the payment, and then wait for the group of seasoned professionals to finish the unlocking process. Your fees could be significantly different depending on the make and model of the device you use. In most cases, the price is lower than what Optus charged.

directunlocks optus samsung unlock

It is important to keep in mind that different models may take longer and unlock in different ways. Unlocking Samsung models, for instance, typically takes six hours and is accomplished through the use of a code.

iPhones are unlocked over the air and the process can take up to a day to complete.

Questions and Answers Regarding the Unlocking of Your Optus Phone

Before we call this meeting to a close, we have a few questions that we'd like to address.

The benefits of unlocking your Optus phone

Even if you buy an Optus phone without signing up for a service plan, it will still be locked to the Optus network. This mobile phone is only compatible with the Optus network.

On the other hand, if you purchase an unlocked phone from Optus, you are free to use it with any network and any plan that meets your needs.

Because of this level of mobility, you will not be required to pay fixed telco roaming rates if you ever find yourself in a country that is not the one in which your service is based.

Keep in mind that you may be required to pay an unlocking fee, as was previously mentioned, depending on the length of time that you have had a phone and a service plan.

What's Next – Instructions for Using Unlock Codes

After completing the necessary steps to unlock your phone through Optus and submitting the necessary paperwork, you should receive a network unlock pin within approximately 14 business days.

Turn off your phone once you have the code in your possession. After it has been turned back on, the network unlock code must be entered into the device. You can also use the connection software on your computer to unlock the network by entering the network unlock code.

Turn the device off once more, and then turn it back on.


For the good of their customers, Opus offers a plethora of different unlocking options for mobile devices. It is well worth it to be able to use your phone anywhere in the world without having to go through any hoops when switching service providers, even if there is a possibility that you will be required to pay a fee in certain circumstances.

In addition, the unlocking services offered by Optus are handled internally rather than being contracted out to a third party, giving customers the highest level of assurance possible.

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